Quickers Venture S.L. Data Protection Notice
We take your privacy very seriously. In line with Regulation 2018/1725 Pulse, a Quickers Venture S.L. company collects your personal information only to the extent necessary to fulfil a precise purpose related to our tasks. We put in place measures to guarantee that your data are kept up-to-date and processed securely. We do not share your data with third parties. You may contact us at any time to ask about your data protection rights. If you would like to exercise your data protection rights, please send us a written request by e-mail to firstname.lastname@example.org attaching a copy of your national ID to be able to identify yourself.
The Direction / Governing Body of QUICKERS VENTURE, S.L. (hereinafter, the person responsible for the treatment), assumes the maximum responsibility and commitment to the establishment, implementation and maintenance of this Data Protection Policy, guaranteeing the continuous improvement of the controller in order to achieve excellence in relation to compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27th 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of such data and the one that repeals the Directive 95/46 / CE (General regulation of protection of data) (DOUEL 119/1, 04-05-2016), and of the Spanish norm of personal data protection (Organic Law, legislation specific sector and its development rules).
The Data Protection Policy of QUICKERS VENTURE, S.L. it rests on the principle of proactive responsibility, according to which the controller is responsible for compliance with the regulatory and jurisprudential framework that governs that Policy, and is capable of demonstrating it to the competent control authorities.
In this sense, the person responsible for the treatment will be governed by the following principles that should serve all its personnel as a guide and frame of reference in the processing of personal data:
- Protection of data from the design: the controller will apply, both at the time of determining the means of treatment and at the time of the treatment, appropriate technical and organizational measures, designed to effectively apply the principles of protection of data, such as the minimization of data, and integrate the necessary guarantees in the treatment.
- Protection of data by default: the data controller will apply the appropriate technical and organizational measures in order to guarantee that, by default, only the personal data necessary for each of the specific purposes of the processing will be processed.
- Data protection in the information life cycle: the measures that guarantee the protection of personal data will be applicable during the entire life cycle of the information.
- Lawfulness, loyalty and transparency: personal data will be treated in a lawful, fair and transparent manner in relation to the interested party.
- Limitation of the purpose: personal data will be collected for specific, explicit and legitimate purposes, and will not be further processed in a manner incompatible with said purposes.
- Minimization of data: personal data will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated.
- Accuracy: personal data will be accurate and, if necessary, updated; All reasonable measures shall be taken so that personal data that are inaccurate with respect to the purposes for which they are treated are deleted or rectified without delay.
- Limitation of the conservation period: the personal data will be maintained in a way that allows the identification of the interested parties during no more time than necessary for the purposes of processing personal data.
- Integrity and confidentiality: personal data will be treated in such a way as to ensure adequate security of personal data, including protection against unauthorized or illegal treatment and against loss, destruction or accidental damage, through the application of measures appropriate technical or organizational
- Information and training: one of the keys to guarantee the protection of personal data is the training and information provided to the personnel involved in their treatment. During the information life cycle, all personnel with access to data will be properly trained and informed about their obligations in relation to compliance with data protection regulations.
The Data Protection Policy of QUICKERS VENTURE, S.L. is communicated to all the personnel of the controller and made available to all interested parties.
As a consequence, this Data Protection Policy involves all the personnel of the data responsable of the treatment, who must know and assume it, considering it as their own, with each member responsible for applying it and verifying the data protection rules applicable to their activity. , as well as identifying and contributing the opportunities for improvement that it considers appropriate with the aim of achieving excellence in relation to compliance.
This Policy will be reviewed by the Direction / Governing Body of QUICKERS VENTURE, S.L. as many times as deemed necessary, to adapt, at all times, to the current provisions on the protection of personal data.
Our denomination: QUICKERS VENTURE, S.L. Company
Our VAT Number: ESB42674317
Our main activity: Venture Capital and Capital Fund
Our email address: email@example.com
Our websites: www.quickers.com www.quickers.vc
What are we going to use your data for?
As a rule of thumb, your personal data will be used to help us communicate with you, market our products, share our services, answer your questions and send you quotes in case you request them.
In case of visiting our facilities or events, your image may appear in publications to promote our activities, events, etc. At any time you can ask us to delete them or give up their use. Likewise, they can also be used for other activities, such as advertising or promoting our activities.
The website is our most important communication tool. Here we communicate our work such as our products, services, best practices, advises, opinions and general information about environmental impacts and best practices. Some of the services offered on our website require the processing of your personal data.
We processed personal data collected on our website or open sources for the following purposes:
- when you send us a request or a complaint through our website or by other means, only for the purpose of the management of this request of complaint
We do not reuse the information for another purpose that is different to the one stated. We will never divulge your personal data for direct marketing purposes.
Under certain conditions outlined in law, we may disclose your information to third parties, (such as the European Anti-Fraud Office, the Court of Auditors, or law enforcement authorities) if it is necessary and proportionate for lawful, specific purposes.
As a rule, we do not keep your personal information for longer than necessary for the purposes for which we collected it. We may keep your personal data for a longer period for historical, scientific or statistic purposes with the appropriate safeguards in place.
- Why do we need to use your data?
Your personal data are necessary to be able to relate to you and be able to provide our services. In this sense, we will put at your disposal a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information.
- Who will know the information we ask?
In general, only the personnel of our entity that is duly authorized may have knowledge of the information that we request.
Similarly, may be aware of your personal information those entities that need to have access to it so that we can provide our services. For example, our bank will know your data if the payment of our services is made by card or bank transfer.
Likewise, your information will be known by public or private entities to which we are obliged to provide your personal data due to compliance with any law. To give you an example, the Tax Law requires to provide the Tax Agency with certain information about economic operations that exceed a certain amount. Companies of the Group that provide us management services, advice, etc. may also have access to your information.
In the event that, regardless of the aforementioned assumptions, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.
- How are we going to protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information.
For this, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.
- Will we send your data to other countries?
In the world there are countries that are safe for their data and others that are not so secure. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data.
In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission and apply effective security measures that reduce the risks of sending your personal information to another country.
- How long will we keep your data?
We will keep your data during our relationship and as long as the laws oblige us. Once the applicable legal deadlines have been finalized or you request us to delete your data, we will proceed to eliminate them in a safe and environmentally friendly manner.
- Which are your data protection rights?
At any time you can contact us to know what information we have about you, rectify it if it is incorrect, and eliminate it once our relationship is finished, or anytime you will request to delete your information, in case this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called "portability" and may be useful in certain situations.
To request any of these rights, you just have to make a written request to our address or via email to firstname.lastname@example.org, along with a photocopy of your ID card, to be able to identify you :)
In the offices of our entity, we have specific forms to request these rights and we offer our help to complete them.
To learn more about your data protection rights, you can consult the website of the Agencia Española de Protección de Datos (www.agpd.es).
- Could you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were interested in receiving advertising for our products or services, but no longer wish to receive more publicity, you can let us know through the form of opposition to the treatment available at the offices of our entity.
- In case you understand that your rights have been disregarded, where could you file a claim?
In case you understand that your rights have been ignored by our entity, you can file a claim with the Agencia Española de Protección de Datos, through one of the following ways:
- Electronic Site: www.agpd.es
- Post Mail:
Agencia Española de Protección de Datos
C/ Jorge Juan Nº 6, 28001, Madrid
Phone: 901 100 099
Phone: 912 663 517
Filing a claim in the Agencia Española de Protección de Datos does not entail any cost and the assistance of lawyer or attorney is not necessary.
- Will we create profiles about you?
Our policy is not to create profiles about the users of our services.
However, there may be situations in which, for the purpose of providing the service, commercial or otherwise, we need to develop profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.
In this case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
- Will we use your data for other purposes?
Our policy is not to use your data for other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide about it.
OK, that was impressive! Now let's go more into details :)
1. Important information and who we are
For the avoidance of doubt, this website is not intended for children under the age of 18 years old. We do not knowingly collect data relating to such individuals.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk) and to the Spanish supervisory authority ( AEPD (www.aepd.es). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
2. The data we collect about you
Personal data, or personal information, refers to any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you that we have grouped together as follows:
Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
Contact Data includes billing address, email address and telephone numbers.
Financial Data (which may include bank account details).
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username and password, your transactions, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We may also collect your Personal Data about you from publicly available sources for the purposes of completing our anti-money laundering and know-your-client checks that we are required to carry out as a regulated financial services firm.
We also collect, use and share Aggregated Data (such as statistical or demographic data) for any purpose. Aggregated Data could be derived from your personal data, but is not considered personal data in law, as this data will not directly or indirectly reveal your identity.
We do not collect any special categories of Personal Data about you (such as details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel or suspend our services.
3. How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us. This includes personal data you provide when you:
- create an account on our website;
- use our services;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us feedback or contact us.
Third parties or publicly available sources. We may receive personal data about you from various third parties, such as other users of our website/services or advertising networks, and public sources.
4. Lawful basis for processing
We only process your data (which may include providing it to a third party) where we have identified a valid lawful basis to do so. The valid lawful basis we rely on are as follows:
Contractual obligation – Where processing is necessary to comply with our obligations arising out of a contract, for example, taking payment.
Legitimate Interest – Where we use legitimate interests we will record our decision on making this decision. We rely on legitimate interest where processing of the data we hold on you does not, in our opinion, affect your rights or freedoms and is proportionate to our interests e.g. obtaining your feedback on our service.
Consent – We will seek to obtain your consent to process your data outside our contractual obligations (see above) unless we have identified a Legitimate Interest (see above).
5. How we use your personal data
We will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Where you authorised us to do so.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data, where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a new customer||(a) Identity||Performance of a contract with you|
|To process and deliver your transactions and services:||(a) Identity||(a) Performance of a contract with you|
|(a) Manage payments, fees and charges||(b) Contact||(b) Necessary for our legitimate interests (to recover debts due to us)|
|(b) Collect and recover money owed to us||(c) Financial|
|(e) Marketing and Communications|
|To manage our relationship with you which will include:||(a) Identity||(a) Performance of a contract with you|
|(b) Asking you to leave a review or take a survey||(c) Profile||(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)|
|(d) Marketing and Communications|
|To enable you to partake in a prize draw, competition or complete a survey||(a) Identity||(a) Performance of a contract with you|
|(b) Contact||(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)|
|(c) Profile||(c) Consent|
|(e) Marketing and Communications|
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||(a) Identity||(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)|
|(b) Contact||(b) Necessary to comply with a legal obligation|
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||(a) Identity||Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)|
|(e) Marketing and Communications|
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences||(a) Technical||Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)|
|To make suggestions and recommendations to you about goods or services that may be of interest to you||(a) Identity||Necessary for our legitimate interests (to develop our products/services and grow our business)|
|(f) Marketing and Communications|
Marketing and Opting Out
Marketing investment opportunities is essential to our services. We will notify you of investment opportunities that we think will be of interest to you, based on the information you have provided to us (including your Personal Data). We seek to maximise the number of relevant investment opportunities shown to you, which is achieved by marketing these opportunities via digital marketing, such as email.
We have undertaken a data protection impact assessment in respect of our use of digital communications for marketing purposes, and have concluded that we have a legitimate interest in carrying out direct digital marketing to our members. The method is familiar to our members and is the least intrusive one available to us. We have considered that there is no adverse impact on individuals, as our communications are only sent to those who have provided their details for the purpose of becoming a member.
However, we strive to provide our members with choices regarding certain personal data uses, particularly around marketing. You can ask us to stop sending you marketing messages at any time by following the opt out links on any marketing message sent to you.
Where you opt out of receiving these marketing messages, we will still process your personal data provided to us as a result of your use of our website, our services or other transactions.
Copies of data protection impact assessments or legitimate interest assessments we have undertaken are available on request by using the contact details set out at the start of this policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us using the details set out above.
If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
6. Disclosures of your personal data
We will keep your information within the organisation except where disclosure is required or permitted by law, or when we use third party service providers (data processors) to supply and support our services to you. Where we use third party processors, we have contracts in place with our data processors. This means that they cannot do anything with your personal data unless we have instructed them to do so. They will not share your personal data with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
Please see below the list which sets out the categories of recipients of personal data.
SERVICE PROVIDERS WHO MAY RECEIVE YOUR PERSONAL DATA
- IT Support Services
- Marketing Support Services
- Anti-money laundering Service Providers
- Email Provider
- Secure document disposal service
- Government Agencies, such as HM Revenue and Customs
- Online payment providers
If you have taken advantage of, or have applied to take advantage of, one of the investment opportunities we make available to members via our website, your Personal Data may also be shared with the relevant business or their professional representatives. Your Personal Data may also be shared with any business that you contact directly. We have no responsibility or liability for how your Personal Data is handled by businesses you provide your data to via our website (or directly).
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We ask for express consent before we share your personal data with any third party for marketing purposes. For the avoidance of doubt, this does not include third parties who support us in providing direct marketing to you. Please see paragraph 6 below for more information on when we may share your Personal Data with third parties.
7. International Transfers
Your data is stored by us and our processors in the UK, EEA or in another country in accordance with the applicable data protection laws.
Please refer to our terms and conditions of service for details of the payments we may take from you or process.
9. Connected third-party services
Third-party privacy policies will also apply in respect of integrated services that collect data, namely:
10. Data Security
All information you provide to us via email or Our Site is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. The security of your personal data is important to us. When you enter sensitive information (such as bank account information) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on Our Site, you can contact us at support@Quickers.com
All payments made to Quickers are processed by Stripe. Stripe conforms to the highest level of security - please see here for more details. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
We use recognised and accredited third parties to perform regular penetration tests of our platform and also internal networks across our offices. Any output is reviewed and prioritised with high importance.
Third party security
Like many businesses, we use certain third‑parties to support the services we provide to our users. We constantly review the security and suitability of any third parties as part of our ongoing processes.
Quickers employees are required to undertake cybersecurity awareness training and also acknowledge and be compliant with internal security processes across hardware and software. These are reviewed and updated regularly.
11. Data Retention
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers.
Otherwise, we will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for more than six years in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.
In some circumstances you can ask us to delete your data: see your legal rights below for further information.
12. Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data (though please note that your rights may be limited under certain circumstances). For example, you may have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the data's accuracy.
Where our use of the data is unlawful, but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it, as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use, or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us using the details provided at the start of the policy.
No fee is usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
13. Additional Information
Blog / Discussions
Our Site offers a publicly accessible blog and community discussions. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal data from our blog or community discussions, contact us at hello@Quickers.com. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.
If you choose to use our referral service to tell a contact about Our Site, we will ask you for your contacts' name and email address. You must have consent from your contact to provide this information to us. We will automatically send your contact a one-time email inviting him or her to visit the site. Quickers stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your contact may contact us at hello@Quickers.com to request that we remove this information from our database.
Links to 3rd party sites
Our Site may, from time to time, contain links to and from the websites of our suppliers, partner networks, advertisers, affiliates and other third parties. If you follow a link to any of these websites, please note that these websites should have their own privacy policies and we do not accept any responsibility or liability for these policies or the content or operation of these websites. Please check these policies and the terms of the websites before you submit any personal data to these websites.
Quickers Europe, S.L. (C/ BElgica 36, Santa Pola, Alicante Spain) is the EU Representative for Quickers for the purposes of Art 27 of Regulation (EU) 2016/679 (General Data Protection Regulation).